Question 1

Can MobTrack24 support a large fleet with several hundred or thousands of vehicles?

Accepted Answer

Yes. MobTrack24 is used by small companies with only 2–3 vehicles, as well as large business systems with thousands of vehicles. The system is suitable for companies that are just starting with GPS vehicle tracking, as well as for organizations with complex fleet management processes.

Question 2

Is MobTrack24 a good choice if my company has only a few vehicles?

Accepted Answer

Yes. MobTrack24 is used by small companies with only 2–3 vehicles, as well as large business systems with thousands of vehicles. The system is suitable for companies that are just starting with GPS vehicle tracking, as well as for organizations with complex fleet management processes.

Question 3

What is MobTrack24 GPS fleet management?

Accepted Answer

MobTrack24 GPS fleet management is a software solution that enables real-time vehicle tracking, cost control, vehicle usage analysis, fuel monitoring, reporting, and better organization of fleet operations. The system helps companies maintain a clear overview of their vehicles, drivers, routes, costs, and day-to-day operations.

Question 4

Does MobTrack24 GPS fleet management include SLA support?

Accepted Answer

Yes. For MobTrack24 GPS fleet management, the level of service support is clearly defined in the agreement with the client. Standard SLA terms include response times, the method for submitting requests, priority levels, and procedures in case intervention is needed, giving users confidence that the service is delivered within clearly defined parameters. For clients with specific operational, security, or regulatory requirements, additional SLA terms can also be agreed, tailored to the nature of their business and the criticality of the system.

Question 5

Does MobTrack24 have a solution for the specific needs of my company?

Accepted Answer

Yes. There is hardly a fleet management use case for which MobTrack24 does not offer an appropriate solution. The system is used for basic GPS vehicle tracking, fuel control, temperature monitoring, tachographs, engine idling, private and business trip classification, video surveillance, driver identification, advanced reporting, and integrations with other business systems.

Question 6

Can I keep my existing GPS devices if I switch to MobTrack24?

Accepted Answer

Yes. If you already have GPS devices installed in your vehicles, in most cases you can keep them and connect them to the MobTrack24 system. MobTrack24 supports virtually all standard GPS devices used for vehicle tracking — hundreds of manufacturers and several thousand models, including devices currently in production as well as many models installed in previous years. This means that switching to MobTrack24 usually does not require replacing existing equipment. Instead, the client can use the devices they already have, reduce migration costs, and modernize the equipment later when there is a real business need to do so. The only exceptions may be fully closed systems where the manufacturer does not allow integration with other platforms.

Question 7

Can I easily manage user accounts and access rights within my company?

Accepted Answer

Yes. MobTrack24 GPS fleet management is a high-end, modern, and secure solution that makes it easy to manage user accounts, roles, and access rights. Thanks to its modern architecture and intuitive user interface, an administrator can define in just a few clicks who has access to specific vehicles, vehicle groups, maps, reports, modules, and operational tools. This ensures that every user — from drivers and operators to managers and senior management — receives only the permissions they need for their work, with a high level of security, control, and data protection.

Question 8

Am I tied to a single GPS device manufacturer if I use MobTrack24?

Accepted Answer

No. MobTrack24 is not a closed system, and the client is not tied to a single GPS device manufacturer. The platform supports virtually all standard GPS devices used for vehicle tracking, so clients can choose equipment based on their needs, budget, vehicle type, and the features they want to use. For clients who want proven, high-quality equipment, Mobile Solutions has the highest level of partnership with Teltonika — VIP Gold partner status — but the client is not limited to a single hardware manufacturer.

Question 9

How does AI help with fleet management?

Accepted Answer

In MobTrack24 GPS fleet management, AI is used as additional support for easier data understanding, faster user assistance, and more efficient use of the system. The system already provides users with a large amount of data about vehicles, routes, fuel, stops, drivers, and costs, while AI can help make that data easier to find, explain, and turn into useful insights. The goal is not for AI to take control of the fleet, but to make everyday work easier for managers and operators.

Question 10

How do I choose the feature package I need?

Accepted Answer

MobTrack24 features are organized into Basic, Standard, Standard+, Standard++, and Professional packages. The client chooses a package based on their needs — from basic GPS vehicle tracking to an advanced fleet management solution with fuel control, tachograph support, advanced reports, dashboards, and additional integrations. Upgrading to a higher package is simple, because additional features are activated within the same application.

Question 11

How can I control unplanned breaks and misuse of working time?

Accepted Answer

MobTrack24 helps control working time through reports on vehicle movement, stops, and time spent at important locations. In more advanced scenarios, the system can be connected to the digital tachograph and driver identification, giving managers better insight into actual working time, unplanned breaks, and deviations from planned routes.

Question 12

How can I distinguish between private and business trips?

Accepted Answer

MobTrack24 enables private and business trips to be separated using either a physical switch in the vehicle cabin or a software-based option in the application. The driver simply selects the trip type, while the company receives accurate records of business mileage, costs, and vehicle usage. This protects employees’ privacy outside working hours, while giving the company a clear record of business vehicle use.

Question 13

How can I prevent fuel theft in my fleet?

Accepted Answer

MobTrack24 helps prevent fuel theft through high-precision fuel tank sensors and data monitoring from the vehicle’s CAN bus. The system detects sudden drops in fuel level in real time and sends automatic alerts via SMS, email, or the application. This makes it possible to quickly identify unauthorized fuel draining or other forms of manipulation.

Question 14

What features do I get with the MobTrack24 system?

Accepted Answer

MobTrack24 supports a wide range of GPS fleet management features — real-time vehicle tracking, movement history, stop reports, fuel control, CAN bus data, temperature monitoring, digital tachograph support, dashboards, alerts, camera and video surveillance integration, as well as a reporting subsystem with more than 70 report templates.

Question 15

What types of vehicles and assets can I track with MobTrack24?

Accepted Answer

MobTrack24 GPS tracking is already used for a very wide range of vehicles and mobile assets — from bicycles, mopeds, e-scooters, cars, and vans to trucks, tractor-trailers, buses, boats, ships, trains, and light aircraft. The system is used in transport, logistics, distribution, the public sector, field operations, and specialized areas where reliable tracking of location and asset usage is required.

Question 16

How quickly can I introduce GPS vehicle tracking in my company?

Accepted Answer

MobTrack24 GPS fleet management can be implemented quickly. GPS devices and equipment are installed by an experienced team whose members have more than 20 years of experience. For smaller companies, installation is usually completed in a single day; for larger companies, within a few days; and for the largest clients with several hundred or more than 1,000 vehicles, within a few weeks.

Question 17

Can I see how long a vehicle is stopped and whether the engine is idling?

Accepted Answer

Yes. MobTrack24 provides detailed reports on every vehicle stop, including the exact location, arrival time, departure time, and stop duration. The system can also monitor engine idling, helping reduce unnecessary fuel consumption, engine wear, and inefficient vehicle use.

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