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Creating and monitoring the implementation of work tasks

Creation and monitoring of the implementation of work tasks — from the dispatcher to the signature in the field

MobTrack24 enables work tasks to be planned, assigned, realized and confirmed through a unique digital flow. Tasks are created and tracked in the web application, while field operators use the MobTrack24 M mobile app on Android and iOS devices to accept tasks, view details, navigate to pickup and delivery locations, change status and confirm completion. If necessary, the implementation is completed with a digital signature, which provides a clear record of execution without additional paperwork. The solution is particularly useful for delivery, service interventions, field crews, utility services and all processes where it is important that each task is assigned, tracked and confirmed in a clear and measurable way.

Creating and monitoring the implementation of work tasks

Work tasks are created in the web application, and accepted, implemented and confirmed through the MobTrack24 M mobile application for Android and iOS.

Less manual coordination, clearer statuses and digital confirmation of realization enable more efficient management of field tasks, deliveries and interventions.

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Creating and assigning tasks from the web application

The dispatcher or operator creates a task in the web application and assigns it to a specific vehicle, device or executor. A title, priority, pick-up location, delivery location, time frame and additional comment can be defined so that the field receives a clear and complete work order.

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Acceptance, navigation and implementation in the MobTrack24 M application

The field operator receives the task in the MobTrack24 M application, reviews the details and accepts it directly from the phone. During the implementation, it can use the locations from the task for easier movement to the place of pickup and delivery, while the system records the progress status and allows the dispatcher to follow the execution flow.

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Task completion with status and digital signature

Upon completion of the activity, the task is marked as completed, and if necessary, a digital signature is recorded as a confirmation of execution. In this way, a clear trace of when the task was accepted, how it was implemented and when it was formally completed is obtained.

Overview Visual

Result

Clearer workflow, fewer calls and manual coordination, faster execution of tasks and reliable confirmation that the work in the field is indeed completed.

Key Benefits

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One digital flow from award to completion

The task is created in the web application, executed in the mobile application and ends with a clear status and confirmation of completion.

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Faster coordination between the dispatcher and the field

The field executor immediately sees the assigned task, and the dispatcher monitors its status and progress at all times.

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Navigation and realization from the same application

Pickup and delivery locations are available directly in the mobile app, making it easy to get the job done in the field.

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Paperless digital confirmation of execution

Statuses, comments and signature remain recorded in the system, without the need for additional paper forms and subsequent entry.

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Impact Metrics

1 digital task flow from creation to signature
through the connected operation of the web application and the MobTrack24 M mobile application.
2 platforms in the same process
web application for planning and monitoring, mobile application for accepting and implementing tasks.
0 need for paper monitoring of implementation
when statuses, comments and confirmation of execution are carried through the system.
24/7 review of task status and implementation progress
for the dispatcher, operator and field executors.
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Associated Products

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Industry Focus