Monitoring the work of field officers and communication with the dispatcher — the telephone as a tool for location and coordination
MobTrack24 allows the mobile phone to be used as a tool for monitoring the work of field officers and direct communication with the dispatcher. Through the MobTrack24 M application, it is possible to track the phone's location in real time, view the movement history, receive alerts and exchange messages between the user and the dispatch center. The solution is suitable for field officers, delivery, service crews, utility and sales teams, as well as for all scenarios where it is important to know where the employee is, how he is moving and enable fast two-way communication.
The MobTrack24 M application allows tracking the location of the phone in real time, viewing the movement history, alerts and direct communication with the dispatcher.
More visibility, better coordination and faster exchange of information enable more efficient work of field teams and greater control of operations.
The phone as a GPS device for monitoring work in the field
Any mobile phone with the MobTrack24 M application installed can become an employee location tracking device for business purposes. After logging in and turning on the tracking option, the location of the phone is displayed on the web platform or another phone, with the possibility of real-time tracking and viewing of movement history.
Flexible tracking setup and full activity visibility
The application allows you to control the frequency of sending the location, turn tracking on and off, and view the status of the device. In this way, the system can be adapted to different types of work — from more detailed monitoring of intensive field work to a more economical mode of operation when the goal is rational consumption of the battery and mobile Internet.
Direct communication with the dispatcher through chat
In addition to location tracking, the system also enables the exchange of messages between the MobTrack24 M application and the web platform. The dispatcher can send a message to the field officer from the computer, and the user can reply directly from the application. Thus, location and communication are combined in one system, without the need for additional tools.
Result
Better coordination of field teams, clearer insight into the movement of officers and faster communication between the field and the dispatch center.
Key Benefits
The mobile phone becomes a tool for business monitoring
Without additional GPS hardware, the field officer's location can be tracked directly through the mobile app.
Location, history and alerts in one system
Real-time tracking, movement history overview and events are available through a single platform.
Built-in communication with the dispatcher
The exchange of messages between the application and the web platform enables faster coordination and less reliance on separate communication channels.
Adaptable to different terrain scenarios
The frequency of monitoring and the way of working can be adapted to the needs of the service, the task and the dynamics of work in the field.